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Materiality

OUR SUSTAINABILITY APPROACH

OUR STAKEHOLDERS

INTERNAL STAKEHOLDERS

Board of Directors ​

Senior Management

Employees and Asset Managers

EXTERNAL STAKEHOLDERS

Tenants and Lessees

Unitholders, Financiers,
and Investment Community

Regulators and
Industry Associations

Suppliers​

OUR MATERIALITY MATRIX

We have identified 18 material issues by consolidating the common concerns found across the various regulatory requirements and business risks. These issues have been categorised according to the ESG indices as shown below. 

  • Asset 2
    Click to view the material issue
EC1
EC2
EC3
EC4
EC5
EC6
E1
E2
E3
E4
E5
S1
S2
S3
S4
S5
S6
G1
G2
G3
G4

MATERIAL ISSUES

  • ECONOMIC

EC1 Business Performance
EC2 Business Resilience
EC3 Interest Rate
EC4 Sustainable Financing
EC5 Macroeconomics Issue
EC6 Supply / Value Chain
Management

  • ENVIRONMENTAL

E1 Water Management
E2 Waste & Pollution Management
E3 Energy Management
E4 Materials Management
E5 Physical Impacts of Climate
Change

  • SOCIAL

S1 Talent Development & Retention
S2 Occupational Safety & Health
S3 Tenant Satisfaction
S4 Labour Practices & Standards
S5 Diversity, Equity & Inclusivity
S6 Community Engagement & Social Impacts 

  • GOVERNANCE

G1 Corporate Governance & Transparency
G2 Risk Management & Regulatory Compliance
G3 Brand Awareness & Reputation
G4 Crisis Management 

SUSTAINABILITY REPORT 2024

This report is prepared in accordance with the Global Reporting Initiative (GRI) Standards. We engaged an external assurance provider to verify the report’s accuracy and reliability of data, initiatives and policies, and to provide an independent assurance statement.​

Provide Unitholders With
Exposure To A Diverse
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Sunway REIT Management Sdn. Bhd.
(Registration No. 200801005046 (806330-X))

Level 15, Menara Sunway
Jalan Lagoon Timur
Bandar Sunway
47500 Subang Jaya
Selangor Darul Ehsan

about us

Sunway REIT's

Sustainability

Investor Relations

Media Resource

  • © 2025 Sunway REIT. All Rights Reserved.

Board of Directors

Stakeholder Expectations

  • Business performance 
  • Strategy implementation
  • Robust corporate governance
  • Sustainability-related initiatives​

Engagement Platform and Frequency

  • Board meetings​  
  • TRANSCEND 2027 strategy monitoring​  
  • Annual General Meeting
  • ​Unitholders’ Meeting 
  • Regular Board of Directors trainings  

Customers

Shared success with our customers allows us to continuously grow and innovate. Hence, we strive to meet and exceed their expectations, delivering products and services that enrich their lives.​

Key Concerns

  • Changes in consumer behavior and preference ​
  • Climate change-related impacts on property values and operational costs, regulatory pressure, reputational damage​
  • Secure commercial environments, crime prevention measures 

Our Approach

  • We conduct regular satisfaction survey with tenants, building occupants and customers​
  • We invest in security technology ​
  • We maintain and improve amenities, ensure quick and efficient maintenance service ​
  • We implement ESG due diligence on new property acquisition

Tenants and Lessees

Stakeholder Expectations

  • Regular maintenance schedules
  • Sustainability-related initiatives
  • High-quality facilities
  • Provide responsive customer service
  • Address maintenance concerns promptly

Engagement Platform and Frequency

  • Tenant satisfaction survey 
  • One-on-one engagement sessions 
  • Newsletters and regular updates 
  • Community engagement activities 

Suppliers

Stakeholder Expectations

  • Fair and transparent tender process
  • Occupational health and safety

Engagement Platform and Frequency

  • Tender interview 
  • Supplier briefing and training 
  • Supplier risk assessment form 
  • One-on-one or group engagement sessions 

Regulators and Industry Associations

Stakeholder Expectations

  • Compliance with laws and regulations
  • Corporate governance
  • Anti-Money Laundering, Counter Terrorism Financing and Counter Proliferation Financing
  • Sustainability-related guidance

Engagement Platform and Frequency

  • Consultation papers 
  • One-on-one or group engagement sessions 
  • Conferences and webinars

Unitholders, Financiers, and Investment Community

Stakeholder Expectations

  • Financial performance
  • High standards of corporate governance
  • Sustainability performance
  • Return on investment
  • Strategic direction to drive long-term growth
  • Achievements on sustainability performance targets

Engagement Platform and Frequency

  • Analyst briefings
  • Media releases
  • Integrated annual report and sustainability report
  • Corporate website
  • Investor Day, townhalls and property tour
  • Annual General Meeting
  • Unitholders’ Meeting 

Government, Local Authorities, Regulators And Industry Affiliations​

Our authorised licence to operate is made possible through collaboration with these entities. Together, we navigate policy landscapes, ensuring compliance and contributing to the broader industry and national vision and standards​

Key Concerns

  • Adherence to government policies, rules and regulations​
  • Contribution to national, industry and capital market development​
  • Adoption of industry best practices in corporate governance​

Our Approach

  • We adhere and comply to all policies and regulations​
  • We carry out effective risk and crisis management​
  • We publicly disclose our company policies​
  • We enforce strict whistleblower protections 

Senior Management

Stakeholder Expectations

  • Business performance ​
  • Strategy implementation
  • Robust corporate governance
  • Sustainability-related initiatives​
  • Talent management and development
  • Employee satisfaction

Engagement Platform and Frequency

  • Management monthly meeting 
  • TRANSCEND 2027 strategy monitoring  
  • Training and development​ 

Employees and Asset Managers

Stakeholder Expectations

  • Career development and progression​
  • Fair remuneration
  • Work-life balance
  • Safe and conducive workplace

Engagement Platform and Frequency

  • Performance planning and review   
  • Employee engagement survey 
  • Team building
  • Group and one-on-one engagement sessions
  • Training sessions

About Us

Sunway REITs

Sustainability

Investor Relations

Media Resource

  • © 2025 Sunway REIT. All Rights Reserved.

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