Sunway Kluang Mall is a free-standing four-storey shopping complex and is anchored by Pacific Hypermarket & Department Store, supplemented by a wide spectrum of F&B outlets, as well as lifestyle and entertainment offerings such as health and beauty services, cinema, bowling centre and many more. Key tenants include GSC Cinema, Ampang Superbowl, Pacific Store, MR.DIY, POPULAR, H&M, Skechers, Coffee Bean, KFC, Body Shop and Machines.

Sunway Kluang Mall is nestled in the heart of Kluang town and caters to the residents in the Kluang district and serves as a preferred shopping haven for other residents in central Johor, encompassing regions like Batu Pahat, Ayer Hitam, Kulai and Mersing.